Metro Managed IT

Primary Tagline

Your Network - Our Responsibility

Computer, Server, Network and VoIP Services
24/7 Emergency Support, ActiveWatch®, Data Backup & Recovery
703-822-5500 ——

ActiveWatch® Network Monitoring

Metro Managed IT’s ActiveWatch® network support program dramatically reduces or eliminates computer problems in your business while maximizing your network’s speed, performance and stability, without the expense of a full-time IT staff. With ActiveWatch® , your network is our responsibility. We know when a problem pops up, you'll say, "Metro managed It".

Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, ActiveWatch® does not allow us to profit from your technology troubles.

Three Service Levels For Easy Budgeting

Our ActiveWatch® plans is available in three levels of service: Platinum, Gold and Silver. Each plan offers a guaranteed fixed monthly cost making your IT budget easy to predict.

ActiveWatch® Platinum is our highest value plan for both monitoring and service and covers virtually every computer and server on the network, both remote and on-site remediation at a fixed monthly fee, sort of an "all-you-can-eat plan".

ActvieWatch® Gold offers the highest level of remote monitoring and remediation at a fixed monthly fee, an "all-you-can-eat plan" without on-site service. This plan offers a great value for many of our clients.

ActiveWatch® Silver, our least expensive, offers a high level of monitoring and reporting so workstation and network issues are known early and plans for remediation can be formulated early, often preventing unexpected outages.


ActiveWatch® is Ideal for Business Owners Who:

Network Email Database Internet Need to have their computer network, e-mail, database, and Internet access up and running whenever needed without problems.
Secure Data Prevent Loss Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
Maximize speed availability performance Want to maximize the speed, availability, and performance of their network.
No problem Hate dealing with — or thinking about — computer problems and other complexities of operating a computer network.
Save time staff Don’t have the time or staff to deal with computer network maintenance.

The Benefits Are Obvious

Prevention Saves Money You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
Prevention saves time You’ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
IT help desk staff support You’ll feel as though you have an in-house IT department — without the costs. And as an optional help desk support customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
Flat affordable rate You’ll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do. Under this program, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.
Remote monitoring You’ll eliminate trip fees and receive faster response to your problems. Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our office. If we cannot fix it remotely, we will dispatch a technician to your office the same day.
Budget unexpected costs network You’ll be able to budget for network support just like rent or insurance. Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.
Sleep easy stop cyber criminals You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
Safeguard Data You’ll safeguard your data. The data on a hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
Stop malware You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
Peace of Mind You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.  

For more information about ActiveWatch® . . . Play video